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A large healthcare provider was struggling with efficiently engaging patients in their care plans, particularly in delivering personalized education about treatments and managing follow-up care.
This gap was leading to lower patient satisfaction and adherence to treatment plans.
The healthcare provider implemented Interactive Instructors to offer real-time, personalised conversations between patients and digital health assistants.
These AI-driven interactions were designed to educate patients, ensuring questions were answered promptly, and information was accessible anytime.