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A prominent legal firm was grappling with stagnant sales figures despite offering top-tier legal services. The primary hurdle was effectively engaging potential clients in meaningful conversations to understand their legal needs and convey the firm's expertise.
The team struggled to balance time-intensive client consultations with the need to expand their client base.
To overcome these challenges, the firm implemented the Interactive Instructors platform. This AI-driven solution enabled the firm to utilise digital humans for initial client interactions, providing real-time, personalised engagement at scale.
The platform was adept at handling preliminary inquiries, thus allowing the legal professionals to focus on high-value activities and in-depth consultations.